Shipping policy

Sweet Diamond Foods – Shipping Policy

At Sweet Diamond Foods, we are committed to delivering high-quality products safely and fresh to your door. Please review our shipping policy before placing your order.

Shipping Schedule for Frozen Products
Due to the perishable nature of our frozen food products, we ship frozen items only on Mondays and Tuesdays. This schedule helps ensure products arrive fresh and safe, avoiding weekend transit delays.

Shipping days may vary slightly depending on your delivery destination to ensure the safest and fastest arrival possible.

Orders containing frozen products placed after Tuesday may be held until the following Monday for shipment.

Order Processing Time
Orders are typically processed within 1–3 business days. Once your order ships, you will receive a confirmation email with tracking information.

Shipping Methods
We use insulated packaging and cold packs for frozen shipments to maintain proper temperature during transit. Shipping carriers and delivery timeframes vary by destination.

Shipping Delays
Sweet Diamond Foods is not responsible for shipping delays caused by weather, carrier issues, or incorrect shipping addresses provided at checkout. However, we will assist in resolving delivery concerns whenever possible.

Shipping Rates
Shipping costs are calculated at checkout based on your location and order size.

Questions
If you have any questions about shipping, please contact us at:
Email: info@sweetdiamondfoods.com
Website: sweetdiamondfoods.com

Thank you for choosing Sweet Diamond Foods. We appreciate your business and take pride in delivering safe, fresh, and flavorful products.