Refund policy

Sweet Diamond Foods – Refund Policy

At Sweet Diamond Foods, we take pride in the quality of our products and want every customer to be satisfied with their purchase. If there is an issue with your order, we are here to help.

All Food Sales Are Final
Due to the perishable nature of our food products, all sales are final. We do not accept returns of food items.

Damaged or Incorrect Orders
If your order arrives damaged, spoiled, or incorrect, please contact us within 48 hours of delivery.
Email: info@sweetdiamondfoods.com
Please include your order number and clear photos of the issue.

Once verified, we will offer one of the following:

  • A replacement of the affected item

  • Store credit

  • A refund for the affected item

Shipping Issues
Sweet Diamond Foods is not responsible for delays caused by shipping carriers, weather, or incorrect shipping addresses provided at checkout. However, we will work with you to help resolve delivery issues when possible.

Cancellations
Orders may be canceled within 24 hours of purchase, provided the order has not yet shipped. Once an order has shipped, it cannot be canceled.

Questions
If you have any questions about this policy, please contact us at:
Email: info@sweetdiamondfoods.com
Website: sweetdiamondfoods.com

Thank you for supporting Sweet Diamond Foods. We appreciate your business.